Service

Our commitments

Customer service is an integral part of Art of Color. We guarantee the maintenance, repair and restoration of any Art of Color coatings, regardless of the release date.
We strive to provide the highest level of services. This commitment is one of the fundamental criteria for awarding the Art of Color mark.

Our responsibility

Our responsibility also manifests itself in the careful selection of the most talented specialists. As a family business, we make every effort to ensure that they become full members of our team and together with us determine the future of the company, preserving its values ​​and heritage.
Each specialist in Art of Color coatings is required to respect the product, its history, and its owner with due respect. We believe that each color is as unique as its owner.
We guarantee your color care and attention necessary to maintain their value and impeccable condition for several generations.

“We are convinced that at our family-owned manufactory, the unique technologies necessary for the maintenance, repair and restoration of Art of Color colors are just as important as the professional skills required to create unique new colors. That is why we attach paramount importance to the fact that these works are performed only by craftsmen who have been trained and certified in Art of Color. ”

Explanation

The president of Art of Color Alexander Palash explains that such a responsible approach is due to the obligations that the company assumed in 1925 and reflects the honorable role of craft technologies, traditions and high professionalism in the Art of Color.
A repair technician must have the necessary professional skills for the delicate creation, analysis, evaluation, inlay, tuning, manual fitting, polishing, assembly and quality control. The master must be able to use special tools and lubricants, as well as perfectly know all the modern and ancient models of Art of Color coatings.
Training of craftsmen, who are on the staff of the company and work under the contract, is carried out in the house of Art of Color. As a rule, to pass even the initial level of training, you must have from 2 to 5 years of work experience. The training is carried out in order to familiarize with the special technical characteristics of the Art of Color colors, to clarify the quality standards of the Art of Color brand and to improve knowledge in case of product modification and the release of new technologies and collection models.
The training program consists of several levels. To move to the next level of the program, a trained master must apply the acquired skills in practice for at least 36 months.Each specialist in Art of Color coatings is required to respect the product, its history, and its owner with due respect. We believe that each color is as unique as its owner.
We guarantee your color care and attention necessary to maintain their value and impeccable condition for several generations.